Skip to main content

Catalog Search

Search Options

Contents

Foreword
General Information
Licenses, Accreditation, Approvals
Academic Calendar
Florida National University Administration
Professional Organizations and Memberships
Transfer and Articulation Agreements
Programs of Study
Military and Veterans Information
Academic Divisions
Admission Policies and Procedures
Admission of International Students
Admission Requirements
Transferability
Financial Information
Financial Assistance
Loans, Grants, And Scholarships
Grants and Federal Work Study
Scholarships
Financial Aid Verification
Family Educational Rights and Privacy Act (FERPA)
Accessibility to Student Records and The Privacy Act
Academic Policies and Procedures
Accommodations for Students with Disabilities
Campus Life
Athletics Department
Campus Life Policies
Student Safety Policies
Students’ Rights
Students’ Responsibilities
Student Code of Ethics
Student Grievance and Complaint Policy
The Student Honor Court
Title IX and Sexual Harassment
Florida’s Statewide Course Numbering System
Gordon Rule Requirements
General Education/Liberal Arts Courses
Course Codes
Clock Hour to Credit Hour Equivalency
Academic Programs
Courses
- ACG-Accounting General
- AMH-American History
- AML-American Literature
- AST-Astronomy
- BCH-Biochemistry
- BSC-Biological Science
- BUL-Business Law
- BUS-Business
- CAP-Computer Applications
- CCE-Civil Construction Engineering
- CCJ-Criminology and Criminal Justice
- CGS-Computer General Studies
- CHM-Chemistry
- CIS-Computer Science and Information Systems
- CJB-College Level Application in Criminal Justice
- CJC-Corrections
- CJE-Law Enforcement
- CJJ-Juvenile Justice
- CJL-Law and Process
- CJT-Criminal Justice Technologies
- CLP-Clinical Psychology
- CNT-Computer Networks
- COP-Computer Programming
- CTS-Computer Technology and Skills
- DEA-Dental Assisting
- DEH-Dental Hygiene
- DEP-Developmental Psychology
- DLT-Dental Laboratory Technology
- DSC-Domestic Security
- EAB-Experimental Analysis of Behavior
- EAP-English as a Second Language for Academic Purposes
- ECH-Engineering Chemical
- ECO-Economics
- EDA-Educational Adminstration
- EDF-Education Foundations and Policy Studies
- EET-Electronic Engineering Technology
- EEX-Education Exceptional Child Core Competencies
- EGN-Engineering General
- ELC - Electrocardiography
- EMA-Materials Engineering
- EME-Education Technology and Media
- ENC-English Composition
- ENT-Entrepreneurship
- ESC-Earth Sciences
- ESI-Industrial Systems Engineering
- ESL-English as a Second Language
- ETD-Engineering Technology Drafting
- ETG-Engineering Technology General
- ETI-Engineering Technology Industrial
- ETM-Engineering Technology Mechanical
- ETS-Engineering Technology Specialty
- EVS-Environmental Science
- EXP-Experimental Psychology
- FIN-Finance
- GEB-General Business
- GEO-Geography Systematic
- GLY-Geology
- HFT-Hospitality Management
  - 1000
  - 2000
- HSA-Health Services Administration
- HSC-Health Sciences
- HUM-Humanities
- HUS-Human Services
- INP-Industrial and Applied Psychology
- ISM-Information Systems Management
- LIT-Literature
- MAC-Mathematics Calculus and Precalculus
- MAE-Mathematics Education
- MAN-Management
- MAP-Mathematics Applied
- MAR-Marketing
- MAS-Mathematics Algebraic Structures
- MAT-Mathematics
- MCB-Microbiology
- MEA-Medical Assisting Technology
- MED-Medical Practice
- MHF-Mathematics History and Foundation
- MHS-Mental Health Services
- MKA-Marketing Applications
- MTG-Mathematics Topology and Geometry
- MUH-Music HistoryMusicology
- NGR-Nursing Graduate
- NUR-Nursing Generic Undergraduate
- PAD-Public Administration
- PCB-Process Biology
- PCO-Psychology for Counseling
- PCT-Patient Care Technician
- PHI-Philosophy
- PHT-Physical Therapy
- PHY-Physics
- PLA-ParalegalLegal AssistantLegal Administration
- POS-Political Science
- PPE-Personality
- PSB-Psychobiology
- PSY-Psychology
- QMB-Quantitative Methods in Business
- REA-Reading
- RED-Reading
- RET-Respiratory Care
- RTE-Radiologic Technology
- SCE-Science Education
- SDS-Student Development Services
- SLS-Student Life Skills Learning
- SON-Sonography
- SOP-Social Psychology
- SOW-Social Work
- SPC-Speech Communication
- SPM-Sports Management
- SPN-Spanish
- STA-Statistics
- SYG-Sociology General
- SYO-Social Organization
- TAX-Taxation
- TSL-ESOL
- ZOO-Zoology

Catalog Links

Print this page

HFT 1008 Introduction to Customer Service

Reviews the importance of customer service in the hospitality industry and goes over ways for feedback to help maintain the quality of service at its best. (3 hrs. Lect.)

Credits

3

Distribution

BUS

FNU Blackboard

FNU mail