CTS 2155C IT Help Desk Support
This course is designed to prepare the student as entry level support technicians. Students will learn the skills needed to support computer users in a business environment and to provide good customer service, while using troubleshooting and problem solving techniques. Students will learn to identify the appropriate tools, technologies and processes to function effectively in an it support position. (3 hrs. Lect., 2hrs. Lab.)
Distribution
BUS